Terms & Conditions

Last Updated: January 2025

Welcome to Box U Dox. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Box U Dox

Box U Dox provides custom packaging, printing, branding, and packaging consultation services for businesses across various industries. Our goal is to deliver high-quality packaging solutions that meet our clients’ branding and product protection requirements.

2. Order Placement

Orders can be placed through our website, email, phone, or other approved communication channels.

To begin production, clients may be required to provide:

  • Product dimensions

  • Packaging specifications

  • Artwork or branding files

  • Quantity requirements

  • Delivery information

All information provided by the client must be accurate and complete.

3. Design Approval

Before production begins, digital proofs or design mockups may be provided for approval.

Once the client approves the design:

  • Production will commence.

  • Any subsequent changes may incur additional charges.

  • Box U Dox is not responsible for errors present in approved artwork.

4. Pricing & Payments

Prices are based on:

  • Quantity ordered

  • Material selection

  • Printing requirements

  • Finishing options

  • Delivery location

Full or partial payment may be required before production begins.

All quotations are valid for a limited period and may be subject to revision due to changes in material costs or specifications.

5. Production Timeline

Production times vary depending on:

  • Order volume

  • Product complexity

  • Customization requirements

Estimated delivery dates are provided for convenience and are not guaranteed.

6. Shipping & Delivery

Box U Dox delivers throughout Pakistan.

While we strive to meet all delivery schedules, delays caused by weather, transportation issues, supplier shortages, or other circumstances beyond our control may occur.

7. Returns & Refunds

Due to the custom nature of our products, custom packaging orders are generally non-refundable once production has begun.

If an order arrives damaged or contains manufacturing defects, clients should notify us within 48 hours of delivery.

8. Intellectual Property

All content on this website, including text, graphics, logos, and designs, remains the property of Box U Dox unless otherwise stated.

Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

Box U Dox shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

10. Contact Us

For questions regarding these Terms & Conditions, please contact us through our website or email us at info@boxudox.pk